Shipping Policy

Free Shipping on Every Order

At WatchCruise, we're proud to offer free standard shipping on every order across Finland, with no minimum purchase required. Whether you're buying a single everyday watch or adding a luxury automatic to your collection, shipping is always free within Finland.

Delivery Area

We currently ship exclusively to addresses within Finland, including mainland and the Åland Islands. At this time, we do not offer international shipping outside Finland. All orders must have a valid Finnish street address for delivery.

Processing Time

Orders are typically processed within 1–2 business days (Monday through Friday, excluding Finnish public holidays). During peak periods — such as the Christmas season and major sale events — processing may extend to 2–3 business days. You'll receive a shipping confirmation email with tracking information as soon as your order leaves our facility.

Delivery Times

Once your order ships, standard delivery typically takes:

• 2–4 business days for most Finnish addresses
• 4–6 business days for remote or northern rural areas (including parts of Lapland)

Please note that delivery times are estimates and may vary based on carrier volume, weather conditions, or other factors beyond our control — particularly during Finnish winter.

Shipping Carriers

We partner with trusted carriers including Posti, PostNord, and Matkahuolto to ensure your timepiece arrives safely. The carrier selected for your shipment depends on your location and the size of your order. All shipments include tracking so you can monitor your delivery in real time.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number and a direct link to follow your package. You can track your delivery to a pickup point or your door depending on the carrier and your preference.

Damaged or Lost Shipments

We take great care in packaging every watch to ensure it arrives in perfect condition. If your order arrives damaged, please contact us at business@watchcruise.com within 48 hours of delivery with photos of the damage. We'll arrange a replacement or refund promptly.

In the rare event that a package is lost in transit, please contact us and we'll work with the carrier to locate your order or send a replacement at no additional cost.

Tax-Free Pricing

All prices shown on WatchCruise are final. We do not add sales tax at checkout — the price you see is the price you pay.

Address Changes

Please ensure your shipping address is correct before completing your order. If you need to update your address after placing an order, contact us immediately at business@watchcruise.com. Once an order has shipped, we cannot modify the delivery address.